At Sutaria Sanskruti, we value the trust you place in us. Protecting your privacy and personal information is our top priority. This policy explains how we collect, use, and safeguard your data when you interact with our website, make a purchase, or communicate with our team.

Information We Collect :
We collect limited, necessary information to provide you a seamless shopping experience: 
A. Personal details: Name, email address, phone number, and shipping/billing address.
B. Payment details: Processed securely via trusted payment gateways. We do not store your card or UPI information.
C. Order details: Product preferences, order history, and communication logs to ensure smooth customer service.
D. Device and usage data: Non-personal analytics such as IP address, browser type, and cookies to improve website functionality.

How We Use Your Information :
We use the information you provide to:
A. Process and fulfill your orders efficiently.
B. Communicate order updates, shipping status, and customer support.
C. Provide styling guidance or post-purchase assistance via WhatsApp, phone, or email.
D. Send occasional updates, festive launch alerts, or exclusive offers (you may opt out anytime).
E. Improve our website experience and customer service based on feedback and browsing behavior.

Consent for Communication :
By sharing your contact details or placing an order, you agree to receive transactional and service-related messages from our team through WhatsApp, SMS, or email. We ensure all communications are relevant, respectful, and brand-related. If you wish to opt out of marketing messages, simply reply “STOP” or email us at care@sutariaindia.com.

Data Protection and Security :
Your information is stored securely and accessed only by authorized personnel. We follow industry-standard data protection practices and encryption to ensure your personal details remain confidential. Payment details are handled by certified payment partners using secure SSL encryption protocols.

Data Sharing :
We do not sell, rent, or trade your personal information. Data is shared only with:
A. Delivery partners for shipping and order tracking.
B. Payment gateways for secure payment processing.
C. Analytics or IT support (where required) to enhance performance and service quality. All third-party partners adhere to strict confidentiality agreements.

Your Rights :
Under GDPR and India’s Digital Personal Data Protection (DPDP) Act, you have the right to: 
A. Access or update your personal information. 
B. Request deletion of your data (where legally applicable).
C. Withdraw communication consent. To exercise these rights, please contact us at info@sutariaindia.com. 

Cookies :
Our website may use cookies to enhance browsing and personalize your shopping experience. You may choose to disable cookies in your browser settings, though some site features may not function properly thereafter.

Policy Updates :
We may occasionally update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date